. 1. Ordering & Delivery
You can place an order directly on our website by selecting your
preferred bouquet, adding it to the cart, and checking out. You can also
contact us at +971522324542 or email us at
Orders@theboxofsurprises.com for assistance.
Yes! We offer same-day delivery for orders placed before [mention
cut-off time, e.g., 4 PM]
We provide express 60-minute delivery for select locations.
Availability depends on the delivery area and time of order.
. 2. Customization & Special Requests
Yes you can definitely mention the colors of the flowers in the remarks,
as per availability we share delivery.
Absolutely! You can add a personalized message, which will be printed
on a beautiful card.
. 3. Payment & Pricing
Yes! We frequently have seasonal discounts and special offers.
Subscribe to our newsletter to stay updated
. 4. Care & Maintenance
- Trim the stems at an angle before placing them in water.
- Change the water every 1-2 days.
- Keep them away from direct sunlight and heat.
5. Returns & Cancellations
This service is currently unavailable.
We ensure quality, but if you receive damaged or incorrect flowers,
contact us within [mention time frame, and immediately contact us]
for a replacement. Refund policy is unavailable.
We do not offer Refund, we can offer replacement of damage product
or discount coupon for the same price.